TERMS & CONDITIONS
Last Updated: 29.08.2026
Welcome to www.zynowo.com (“we”, “us”, “our”). By accessing or purchasing from our website www.zynowo.com, you agree to be bound by these Terms & Conditions.
1. General
These Terms & Conditions apply to all visitors, users and customers of our website. Please read them carefully before placing an order.
We reserve the right to update, change or replace any part of these Terms & Conditions at any time. Changes will become effective when posted on this page.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, specifications, dimensions and colors accurately.
However, actual product colors may vary depending on your device or screen settings.
We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.
3. Prices
All prices displayed on our website are subject to change without prior notice.
Applicable taxes, customs duties, import charges or other government charges may apply depending on the customer's location.
Unless specifically stated otherwise, international customers are responsible for any customs duties, import taxes or other charges imposed by their country.
4. Orders
When you place an order, you are making an offer to purchase the products selected by you.
After receiving your order, we will send an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel or limit any order for reasons including:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Payment issues
- Violation of these Terms & Conditions
If we cancel an order after payment has been received, the applicable amount will be refunded using the original payment method where possible.
5. Payment
Payments are processed through the payment methods available at checkout.
You agree to provide accurate and complete billing and payment information.
We are not responsible for delays caused by payment processors, banks or other financial institutions.
6. Shipping
Orders are shipped to the address provided by the customer during checkout.
Customers are responsible for ensuring that their shipping information is accurate.
Estimated delivery times are provided for guidance only and are not guaranteed unless expressly stated.
Shipping delays may occur because of customs clearance, weather, carrier delays, public holidays, incorrect addresses or other circumstances outside our reasonable control.
7. International Orders
For international orders, the customer may be responsible for:
- Import duties
- Customs fees
- VAT/GST or other taxes
- Brokerage or clearance charges
- Other charges imposed by the destination country
We do not control customs authorities and cannot guarantee that an international shipment will clear customs within a particular timeframe.
8. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.
Please review the policy before placing an order.
9. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, contact us at info@zynowo.com within 7 days of delivery.
We may request photographs, videos, packaging information or other evidence to assess the issue.
Where appropriate, we may provide a replacement, refund or other reasonable resolution in accordance with our Refund & Return Policy and applicable law.
10. Prohibited Use
You may not use our website:
- For unlawful purposes
- To commit fraud
- To violate applicable laws or regulations
- To interfere with website security
- To distribute malicious software
- To collect information about other users without authorization
- To infringe intellectual property rights
- To engage in activities that could damage our business or website
11. Intellectual Property
All content on this website, including logos, text, graphics, images, product descriptions, designs and other materials, is owned by or licensed to , unless otherwise stated.
You may not reproduce, modify, distribute, sell or commercially exploit our content without prior written permission.
12. Third-Party Services
Our store may use third-party services such as payment providers, shipping companies, analytics providers, advertising platforms and fulfillment/dropshipping suppliers.
Your use of certain services may also be subject to the terms and policies of those third parties.
13. Limitation of Liability
To the maximum extent permitted by applicable law, zynowo will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
14. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, strikes, pandemics, government restrictions, transportation disruptions, internet failures or supply-chain disruptions.
15. Governing Law
These Terms & Conditions shall be governed by the laws applicable in MAHARASHTRA, INDIA, subject to any mandatory consumer protection laws applicable to customers in their jurisdiction.
16. Contact Us
For questions regarding these Terms & Conditions, contact:
www.zynowo.com
Email: info@zynowo.com
Address: MIDC Karegaon
Website: www.zynowo.com